Welcome to your pet's home away from home.
Everything they need, all in one place. From Lodging and Day Camp to Grooming, and everything in between, our ultimate goal is to provide for your pet and become like their second family.
Book with Paw PartnerOnly the best for your fluffballs.
At Urban Tails, we treat all of our furry guests like our own family, promising to keep them safe, happy, and spoiled with our variety of service offerings.
Questions?
We've got answers.
We believe all dogs deserve happy and healthy playtime! At Urban Tails, we implement mandatory rest times throughout the day to assure your dog has ample time to relax and recuperate before their next play session with friends. We strive to ensure their mental and physical needs have been met!
Yes! The health and well-being of all pets in our care is our main concern. All vaccinations must be current and administered by a licensed veterinarian. We follow the expiration date for vaccinations according to your pet’s veterinarian. For any vaccinations out of date, we require your pet to be updated at least two weeks prior to your pet’s next stay.
For puppies and kittens under 4 months old, please contact us prior to making your reservation.
Canine requirements: Current Bordetella, DA2PP (DHPP), and Rabies vaccinations
Feline requirements: Current FVRCP (Feline Distemper), Feline Leukemia (with negative test), and Rabies vaccinations
Yes! Mental and physical stimulation is an integral part of your pet’s well-being.
Wagging Hills: While staying with us, your best friend will have 5+ times to visit our indoor and outdoor parks to stretch their legs, play fetch, work on a puzzle game, or do other scent work, and enjoy belly rubs daily.
Hotel Catsylvania: We’ve designed this area with your cats in mind! All individual cats or families of cats will have 5+ times to visit the Haven at Hotel Catsylvania. For those shy or unsure, your feline friend can find plenty of places for relaxing, climbing, or bird watching from our special viewing area. We will also offer specific toys and games designed for young and active cats.
Yes, we do but with the safety of staff and other dogs in mind. If you have any questions about aggressive or unsocialized dogs or cats, please contact us prior to making a reservation.
Yes! Our spay/neuter policy requirements differ for Day Camp and Lodging in Wagging Hills and Hotel Catsylvania.
Day Camp: Puppies up to 8 months old are accepted in play groups if the health and safety of individual dogs are appropriate during off-leash play. We reserve the right to dismiss any intact puppy that is no longer appropriate for our play groups.
Wagging Hills and Hotel Catsylvania: Intact dogs and cats are accepted for lodging at any age. We recommend any pet in heat should remain at home. Due to safety concerns and special services required, additional fees will be charged for any pets in heat or who may come into a heat cycle while staying with us.
What Makes Us Different?
- All Wags Health, within Lodging in Wagging Hills, is an isolated area for ill pups with individual houses and separate ventilation
- Air is evacuated multiple times per day to bring in fresh, filtered air within the facility
- 9,600 square foot indoor facility with 6,100 square feet of outdoor play areas
- Dedicated Guest Relations staff to assist clients with all guest needs